General Conditions of Sale B2C
ART. 1. – INTRODUCTION
1.1. Zafferano S.r.l. (hereinafter also referred to as “Zafferano” or the “Seller”), having its registered office in Quinto di Treviso (TV), Viale dell’Industria no. 26, is a company specializing in the production and distribution of tasting glasses, drinking glasses and table accessories made of colored glass and ceramics, as well as indoor and outdoor lighting fixtures, portable lamps and home décor items.
1.2. These General Terms and Conditions of Sale (the "General Terms and Conditions of Sale") constitute the agreement between Zafferano and the Consumer (each, the "Consumer") regarding the sale of products on the website https://www.zafferanoeshop.it/ (hereinafter the "Website").
1.3. These General Terms and Conditions of Sale encompass the provisions, commitments, obligations, and responsibilities of Zafferano and the Consumer (hereinafter individually a “Party”, collectively the “Parties”) regarding the sale of the Products and shall be expressly accepted by the latter when placing a purchase order on the Website. For matters not expressly governed by these General Terms and Conditions of Sale and in any case where mandatory rules apply, the enforcement of the relevant legal provisions shall not be affected, including those provided for by the Civil Code and Legislative Decree no. 206 of 6 September 2005 as subsequently amended ("Consumer Code").
1.4. The Consumer acknowledges and agrees that following the completion of a purchase and at the latest at the time of delivery of the goods, the Seller shall send via email, to the address provided upon registration on the Website and/or purchase, a copy of the order confirmation accompanied by these General Terms and Conditions of Sale and by the additional information referred to in Article 49, paragraph 1 of the Consumer Code where not expressly stated in these General Terms and Conditions of Sale.
1.5. The General Terms and Conditions of Sale shall apply to all purchase transactions made by the Consumer according to the version thereof published on the Website at the time of purchase.
1.6. In this regard, in order to place a purchase order and buy any product on the Website, the Consumer shall be of legal age. Therefore, by accepting these General Terms and Conditions of Sale and placing any purchase order, the Consumer declares to be eighteen (18) years old and to have the legal capacity to act.
1.7. Subject to the provisions and details set forth in the General Terms and Conditions of Sale, all costs incurred for Internet browsing to use and make purchases on the Website are borne by the Consumer according to the corresponding contractual conditions.
ART. 2. – SUBJECT-MATTER
2.1. These General Terms and Conditions of Sale shall govern the supply by Zafferano of the Products indicated in Art. 1.1. above (hereinafter the “Products”) and their related components, which are available for sale on the Website in the collections bearing the Zafferano brand and/or the name of the brands owned or legitimately licensed by the Seller, as indicated in the relevant catalogue, as designed, developed and modified from time to time.
ART. 3. – ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
3.1. The characteristics and functionalities of each Product sold by the Seller are outlined in their respective descriptive sheets published on the Website.
ART. 4. – PRODUCT AVAILABILITY
4.1. The Consumer is aware and accepts that the purchasable Products are exclusively those that are available on the Website when placing the purchase order.
4.2. The Seller reserves the right not to confirm, cancel, and not to fulfill the order in exceptional circumstances where, subsequent to the submission or confirmation of the order, the Products are no longer available for supply. In such instances, the Consumer will be notified by email, to the address provided at the time of registration on the Website and/or purchase, detailing the Products for which the purchase order cannot be fulfilled, and Zafferano will promptly refund any amounts paid by the Consumer.
ART. 5. – PURCHASE METHOD AND CONTRACT CONCLUSION
5.1. The Contract shall be deemed concluded once the Consumer receives confirmation of his/her purchase order from the Seller.
5.2. Any order and the corresponding order confirmation shall necessarily be drafted in writing, even through telematic means, and may be sent via email.
5.3. Orders and/or amendments to the purchase orders notified verbally or by phone shall be confirmed in writing by the Consumer, who will in turn receive the corresponding final order confirmation from the Seller.
5.4. Costs related to any modifications or transformations to be made to the Products requested by the Consumer, where possible, shall be notified in advance by the Seller and will be borne by the Consumer.
5.5. The Seller reserves the right over time to make aesthetic, dimensional, and technical modifications to the Products that may become necessary or appropriate, in compliance with their functional characteristics and current regulations. In such event, Zafferano shall proceed to amend in a timely manner the relevant descriptive sheets and information published on the Website. Any modifications made to such information shall be binding on the Parties from the moment of their publication on the Website, unless agreed otherwise.
ART. 6. – PRICES
6.1. Unless otherwise agreed, the prices of the Products (the "Prices") are indicated in euros and, unless otherwise specified, are inclusive of packaging, VAT, indirect taxes, fees, excise duties, and any other taxes that shall be borne by the Consumer and paid by the Consumer concurrently with the price of the ordered Products; in case the Consumer is entitled to any exemptions, the latter must provide the Seller with appropriate documentation.
6.2. The Prices for purchasing the Products are indicated in the sheet of each Product on the Website, on the order summary page prior to its submission, as well as in the specific purchase order confirmation. These Prices may be subject to change over time, at the discretion of the Seller. In the latter case, only for purchase orders already submitted but pending acceptance, the Prices applicable shall be those in force at the time of the Consumer's order submission.
6.3. Furthermore, the shipping costs of the Products shall be calculated and notified on the Website during the purchasing process before the order confirmation is sent by the Consumer. The Consumer undertakes to pay shipping costs to the Seller in addition to the price of the Products indicated on the Website.
ART. 7. – PAYMENTS
7.1. Unless otherwise agreed, payments shall be made by credit card, debit card, or prepaid card via the Nexi circuit, or through Google Pay, Bancomat Pay, or PayPal.
7.2. If payment is made by credit card, the Consumer will be redirected to the website of the payment operator, where credit, debit, or prepaid card details shall be directly entered. The operator is Nexi, headquartered at Corso Sempione 55, 20149 Milano.
7.3. The card details entered for payment shall be sent in encrypted mode and will not even be accessible to the Seller.
7.4. The payment system currently accepts cards from the Mastercard, Visa, Maestro circuits, and all other cards accepted by the Nexi circuit. When purchasing the Products using credit cards, the Nexi circuit will debit the amount related to the purchase made, simultaneously with the conclusion of the online transaction.
7.5. By choosing the PayPal payment option, the connection shall be redirected to the PayPal website to conclude the transaction. At the time of the order, PayPal will debit the amount related to the purchase made.
ART. 8. – SHIPMENTS AND DELIVERY
8.1. Zafferano can only accept orders providing for delivery within the national territory and to the following foreign countries: Germany, Austria, Belgium, Bulgaria, Spain, Finland, France, Greece, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Sweden, Denmark, Ireland, Romania, Slovakia, Croatia, Estonia, Latvia, Lithuania, Hungary, Slovenia.
8.2. The shipping costs are charged based on the following rates:
- Free shipping within Italy, for orders over €49; below this amount, shipping costs amount to €9.50;
- Free shipping abroad, in Germany, Austria, Belgium, Spain, France, Luxembourg, Netherlands, Poland, Czech Republic, Denmark, Slovakia, Hungary, Slovenia for orders over €99; below this amount, shipping costs amount to €15;
- Fixed shipping costs of €25 to Finland, Portugal, Romania, Lithuania, Estonia, and Latvia;
- Fixed shipping costs of €30 to Greece, Bulgaria, Croatia, and Ireland;
- Fixed shipping costs of €45 to Sweden.
8.3. Zafferano reserves the right not to accept orders for delivery to islands or remote areas; furthermore, shipments to PO Boxes are not accepted.
8.4. The ordered Products shall be delivered to the recipient and to the address specified by the Consumer at the time of the order by a courier selected by the Seller. Once the Products are handed over to the carrier, the Consumer will receive an email confirming the shipment indicating that the courier has taken charge of the Product. Delivery is considered completed when the Products are physically made available to the Consumer or otherwise under his/her control at the address specified in the order form.
8.5. The Seller shall ship the Products ordered by the Client, approximately within 3 business days after the Order confirmation. Except in exceptional circumstances, delivery at the Consumer’s address generally takes place within 10 working days from the shipping date.
8.6. If the recipient of the Products is absent at the address and the courier is unable to complete the delivery, the latter shall return the Products to Zafferano. In this case, the sales contract shall be understood to be terminated due to a reason attributable to the Consumer, and Zafferano will refund the Price paid, after deducting the charges incurred for the storage of the parcel at the local carrier and the subsequent return of the same, without applying any penalties. The termination of the contract and the refund amount shall be notified by e-mail. The refund of the Price shall be made by crediting the same means of payment used to settle the order.
8.7. Unless otherwise explicitly confirmed by the Seller's Customer Service, delivery is intended to be at street level. Upon delivery of the goods by the courier, the Consumer is required to check:
- that the number of parcels being delivered corresponds to the number indicated in the transport document previously sent by email;
- that the packaging is intact, not damaged or wet or otherwise altered, even with regards to the sealing materials (adhesive tape or metal strapping).
8.8. If the packaging of the Products shows clear signs of tampering or alteration, the Consumer must refuse the delivery or, if he/she accepts delivery, he/she must note RISERVA DI CONTROLLO SCRITTA - SUBJECT TO INSPECTION IN WRITING on the courier's proof of delivery and promptly notify Zafferano at the e-mail address info@zafferanoeshop.it
8.9. Any exceptional circumstances regarding deliveries arising from force majeure or other unforeseeable events – listed, by way of example but not limited to, in Art. 12 below - not attributable to the Seller, shall release the latter from its obligation to meet the agreed delivery deadline.
ART. 9. – RIGHT OF WITHDRAWAL – EFFECTS OF WITHDRAWAL
9.1. Pursuant to Articles 52 et seq. of the Consumer Code, in relation to distance contracts concluded on the Website, the Consumer has the right to withdraw from the Contract without giving any reasons within the withdrawal period, as provided by law and in accordance with the procedures set forth in the following points.
9.2. To exercise this right, the Consumer shall send, within 14 (fourteen) days from the date on which the Consumer or a third party designated by the Consumer (other than the Courier) takes physical possession of the Products or, if applicable, the last item of the order, an explicit notice in which he/she shall unequivocally specify the decision to withdraw from the Contract. Such notice shall be made, within the aforementioned period, for example, by mail, PEC (Certified Electronic Mail), fax, email, or by phone call to the following contact details:
Name: Zafferano S.r.l.
Address: Viale Dell'Industria, 26, 31055 Quinto di Treviso (TV) – Italy
Email address: info@zafferanoeshop.it
PEC (Certified Electronic Mail) address: zafferanosrl@legalmail.it
Telephone number: 0422 470 344
Fax number: 0422 470 400
To this end, the Consumer has the option (but not the obligation) to use the standard withdrawal form as per Annex I, Part B of the Consumer Code (also available here).
9.3. To meet the withdrawal deadline, it is necessary and sufficient for the Consumer to provide the statement regarding the exercise of the right of withdrawal before the withdrawal period expires.
9.4. After exercising the withdrawal, the Consumer will be contacted by Customer Service, which will provide the tracking number of the Product by email.
9.5. The Consumer shall return the Product to Zafferano, sending it at the address mentioned in point 9.2. above, without undue delay and in any case no later than 14 (fourteen) days from the date on which the Consumer has notified Zafferano of its withdrawal from the Contract. The deadline is met if the Consumer sends back the Products before the end of the 14-day period.
9.6. The direct costs of returning the Product shall be borne by the Consumer.
9.7. The Product shall be returned undamaged and in working order. The Consumer is only responsible for any reduction in the value of the Products resulting from handling the Product in a manner that is different from what is necessary to establish the nature, characteristics, and functioning of the Products.
9.8. The following provisions apply to the right of withdrawal:
a) the shipment, until the certificate of Product delivery in the Zafferano warehouse is obtained, is under the complete responsibility of the Consumer;
b) if the Product is damaged during transport, Zafferano shall inform the client of this (within 5 business days of receiving the goods at its warehouses), to enable the same to file a timely complaint with the chosen carrier and to activate any insurance coverage;
c) upon return, the Product shall be examined by the Seller and the Consumer shall be liable for any reduction in the value of the Products resulting from any handling of the Products other than that necessary to establish the nature, characteristics and functioning of the Products. In such cases (including, but not limited to, the return of the Product with the packaging unusually deteriorated, as well as the return of the Product without its original packaging and/or without cellophane wrapping and/or any protective films, where their removal is not strictly necessary to test the Products and/or any or all of its components, accessories, manuals, etc.), pursuant to Article 57 of the Consumer Code, the Seller shall deduct an amount from the refund due to the Consumer corresponding to the reduction in the value of the Product.
9.9. If the Consumer withdraws from the Contract, Zafferano shall refund all payments made by the Consumer, without additional charges, including delivery costs (except for any additional costs resulting from the Consumer's choice of a type of delivery other than the least expensive type of standard delivery offered by Zafferano) , without undue delay and in any event no later than 14 (fourteen) days from the date when Zafferano is informed of the Consumer’s decision to withdraw from the Contract.
Such refunds shall be made using the same means of payment used by the Consumer for the initial transaction, unless otherwise agreed upon by the Parties; in any event, the Consumer shall not incur any costs as a consequence of such a refund.
If it is not possible to credit the refund to same payment method used for the initial transaction, the Parties shall agree on a different method by which to effect any reimbursement due to the Consumer.
The Seller may withhold the refund from the Consumer until the Products are received or until the Consumer provides evidence of returning the Products, whichever occurs first.
9.10. The Consumer cannot withdraw from the Contract in the case of purchases concerning custom-made or clearly personalized Products as per Article 59, letter c), of the Consumer Code. Such Products include, by way of example but not limited to, those manufactured or modified based on drawings, designs or technical specifications provided by the Consumer.
ART. 10. – LEGAL CONFORMITY WARRANTY
10.1. The Seller warrants that the Products purchased by purchase order are free from conformity defects, based on the terms, within the limits of, and in the manner set forth in Article 128 et seq. of the Consumer Code.
10.2. The Products are manufactured in compliance with the applicable regulations and the Seller with reference to Contracts subject to the provisions of Italian law is liable towards the Consumer, for a period of 3 years, covering any lack of conformity existing at the time of delivery of the product and manifesting within 3 years from the same. Any broader terms of legal warranty possibly provided by the national law of the European Union member state of the Consumer's residence remain unaffected.
10.3. The Seller shall not be liable for any defects in the Products intrinsically resulting from any customization requested by the Consumer, particularly drawings, designs or technical specifications provided by the Consumer, as well as for defects resulting from wear and tear, inappropriate or unsuitable storage by the Consumer or manner of use that differs from the intended use and from the enclosed technical documentation, as well as from negligence or inexperience, tampering with or alteration of the Products by the Consumer or a third party.
10.4. In the event of claims for Product conformity defects, the Consumer has the right to the replacement or repair of the Products or, in cases provided for by the Consumer Code, to contractual termination or proportional price reduction.
10.5. To benefit of the legal conformity warranty, the Consumer must provide the Seller, by email to the following address: info@zafferanoeshop.it , a description of the Product considered to be defective, by precisely describing and providing video/photographic documentation of the nature of the defect found and the date of purchase, and attaching to said notice a copy of adequate proof of purchase of the Product (such as, for example, the order receipt or the invoice).
10.6. Once having ascertained that the formal requirements for the use of the warranty service have been met, the Seller shall, via the same email address, provide the necessary instructions for the shipment of the Product exclusively by agreed courier and at its own expense.
10.7. The Product which the Consumer considers to be defective will be subject to appropriate technical checks at the Seller’s laboratories to verify the actual existence of the defect of conformity at the time of delivery.
10.8. If the existence of a lack of conformity covered by the legal warranty provided by the Consumer Code is confirmed, the Seller shall inform the Consumer and, within the terms provided by Articles 135-bis and following of the Consumer Code, replace or repair the defective Product as requested by the Consumer, or to provide further remedies envisaged by the Consumer Code, within the limits indicated therein, at no additional cost to the Consumer. Where should it be ascertained that the legal warranty is not applicable, the relevant remedies shall not apply, and in relation to product malfunctions occurring after one year from delivery, the Seller shall charge the Consumer the expenses incurred for the Product inspection.
10.9. The legal conformity warranty does not cover defects, faults and/or malfunctions resulting from cases in which the purchased Product is tampered with and/or modified and/or is used with non-original accessories and/or in a manner that does not comply with the provisions of these General Terms and Conditions and the user manual delivered to the Consumer together with the Product, including the correct manner of use and recharging of batteries.
10.10. The legal warranty covers, among other things, conformity defects on batteries related to manufacturing defects that may occur after the Product delivery. Rechargeable batteries are subject to wear and tear and the warranty is valid within the limits of use equal to 450 recharge cycles.
10.11. Any failures and/or malfunctions resulting from accidental events or the Consumer’s liability, or improper use and/or misuse of the Product by the Consumer are excluded from the scope of the legal warranty.
ART. 11 - DECLARATION OF CONVENTIONAL WARRANTY
11.1. Pursuant to Article 135-quinquies of the Consumer Code, in addition to the legal obligations relating to the conformity warranty, the Seller provides the Consumer with a special conventional warranty, applicable according to the conditions set forth below (“Conventional Warranty”). The Conventional Warranty shall not prejudice the remedies provided against the Seller for conformity defects, which are granted to the Consumer by law and free of charge.
11.2. The Conventional Warranty applies to the Products that are the subject of these General Terms and Conditions of Sale and, where present, to the relevant components, with the exception of any batteries of which the Product is composed.
11.3. The Conventional Warranty is effective for 12 months starting from the date of expiry of the legal conformity warranty, as described in Article 10 above.
11.4. In relation to the Products and any components for which it is applicable, the Conventional Warranty covers any lack of conformity existing at the time of Product delivery and manifesting within 12 months from the date of expiry of the legal warranty, except for defects, faults and/or malfunctions excluded from the scope of application of the legal conformity warranty (as described in art. 10 above).
11.5. If the Conventional Warranty is applicable, the Consumer shall be entitled to the replacement or repair of the Product or, in the cases envisaged by the Consumer Code for legal warranties, to contractual termination or proportional reduction of the price. The provisions of Articles 135-bis, 135-ter and 135-quater of the Consumer Code shall apply, as they are compatible.
11.6. Pursuant to and for the purposes of Art. 135-quinquies, paragraph 2 of the Consumer Code, the name and address of the Seller, as guarantor, are given below:
Name: Zafferano S.r.l.
Address: Viale Dell'Industria, 26, 31055 Quinto di Treviso (TV) - Italy
E-mail address: info@zafferanoeshop.it
PEC (certified e-mail) address: zafferanosrl@legalmail.it
11.7. In order to enforce the Contractual Warranty against the Seller, the Consumer must follow the procedure described in Article 10, points 5 and 6 above. Upon receipt of the Product that the Consumer deems to be defective, the Seller shall initiate the technical investigations provided for in Article 10, point 7 above.
11.8. Should the existence of a lack of conformity covered by the Conventional Warranty be confirmed, the Seller shall inform the Consumer and, within the terms set forth by Articles 135-bis et seq. of the Consumer Code, replace or repair the defective Product as requested by the Consumer, or implement any further remedies set forth by the Consumer Code, within the limits indicated therein, without additional charges for the Consumer. Should it be ascertained that the Conventional Warranty is not applicable, the relevant remedies shall not operate and the Seller shall charge the Consumer for the expenses incurred to verify the Product.
ART. 12. – INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS
12.1. Trademarks, logos, images, patents, designs, projects, prototypes, trade secrets, know-how, as well as any related industrial and intellectual property rights on Products, are exclusive property of Zafferano and shall remain its property even after the sale of the Products.
12.2. In particular, Zafferano is the owner of the rights to the domain name of the Website, copyright and rights connected to the protection of databases in relation to the content, arrangement and structure of the Website.
12.3. The Consumer is expressly forbidden, even through third parties, to reproduce in whole or in part, copy, transfer, notify and/or make available to the public, modify and/or use for any purpose whatsoever the content, the relevant arrangement and structure of the Website as well as any industrial and/or intellectual property right reproduced on the Website, of which the Seller is the owner and/or legitimate licensee.
12.4. In particular, it is expressly forbidden to use web scraping and/or similar techniques for the purpose of collecting content from the Website for the training and development of artificial intelligence systems and/or models.
ART. 13. – FORCE MAJEURE
13.1. If the performance of the Contract or any other obligation (other than payment) is hindered, limited, or prevented by force majeure events persisting for more than 3 (three) months, each party may terminate the contract, without any liability.
13.2. "Force Majeure Event" shall mean any event beyond the reasonable control of the affected Party, including, without limitation, any strike, lockout, boycott, war, riot, civil war, vandalism, compliance with laws or government regulations, rules, regulations, or directives, accident, machinery or equipment breakdown, fire, flood, pandemic, increase in labor or transportation costs, as well as any other circumstance capable of compromising the supply of the Products.
13.3. The affected Party shall directly inform the other Party in case of the occurrence of any force majeure event of which it becomes aware and which it believes may compromise the performance of the Contract.
ART. 14. – CONFIDENTIALITY
14.1. The Parties acknowledge that any information they become aware of while performing this contract is confidential and reserved, and therefore, they undertake not to use or disclose such information to third parties, in any way or by any means, for purposes other than those specified in these General Terms and Conditions of Sale. The obligation of confidentiality does not apply to information that has already become public knowledge independently of the actions or omissions of the Parties.
ART. 15. – PERSONAL DATA PROCESSING
15.1. For the purposes of accepting and performing these General Terms and Conditions of Sale, Zafferano collects and processes personal data, in its capacity as data controller, in compliance with the principles and obligations set out by the Regulation (EU) 2016/679, General Data Protection Regulation (“GDPR”), Legislative Decree no. 196 of 30 June 2003, Code on personal data protection (“Privacy Code”), and in accordance with the provisions and guidelines of the Italian Supervisory Authority (Garante per la protezione dei dati personali) and the European Data Protection Board.
15.2. In its Website Privacy Policy, Zafferano provides indications, pursuant to art. 13 of the GDPR, of the purposes and means of personal data processing in relation to the registration of an account on the Website, which is preparatory to each purchase, for purchases and assistance to the Consumer, as well as for any other purpose related to these General Terms and Conditions of Sale.
15.3. The Consumer undertakes to provide his/her personal data, which are necessary to the purchase of the Products and these General Terms and Conditions of Sale and to keep that personal data updated, correct, secure on the Website. At any time, Consumers may modify, correct and update their personal data in the user area of their registered account on the Website.
15.4. For the purpose of exercising their privacy rights and for any request connected with the processing of their personal data, the Consumer may contact Zafferano at the email address privacy@zafferanoitalia.com
ART. 16. – NOTICES AND COMPLAINTS
16.1. Except for operational information, all notices related to contracts governed by these General Terms and Conditions of Sale shall be sent in writing, by registered letter with acknowledgement of receipt or by PEC (Certified Email), or alternatively, in cases where the Consumer has its residence abroad, by fax or courier to: ZAFFERANO s.r.l., Viale dell’Industria 26, 31055 Quinto di Treviso (TV) ITALY – PEC (certified e-mail): zafferanosrl@legalmail.it
16.2. Any complaints regarding the Products shall be submitted to the Seller's Customer Service by using the following methods eshop@zafferanoitalia.com
ART. 17. – GOVERNING LAW AND JURISDICTION
17.1. These General Terms and Conditions of Sale, as well as any related Contract and any issue arising from and/or connected thereto, are governed by, interpreted, performed, and governed by Italian law, with the express exclusion of the 1980 Vienna Convention on Contracts for the International Sale of Goods.
17.2. With respect to any matters not expressly provided for in these General Terms and Conditions of Sale and in any case, according to mandatory applicable regulations, reference shall be made to the provisions contained in the Italian Civil Code, to Consumer Code and the current Italian and European legislation if applicable.
17.3. Any dispute arising out of or in connection with these General Terms and Conditions of Sale, including, without limitation, any matter relating to their existence and/or validity and/or invalidity and/or breach and/or termination and/or performance and/or interpretation shall be submitted to the jurisdiction of the Court of the Consumer's place of residence or elective domicile.
17.4. For disputes concerning contractual obligations arising from the sale of Products on the Website between a Consumer residing in the European Union and Zafferano, Consumers are entitled to the out-of-court dispute resolution mechanisms provided by Regulation (EU) no. 524/2013 of the European Parliament and Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) no. 2006/2004 and Directive 2009/22/EC (ODR Regulation). Pursuant to Article 14 of the ODR Regulation for consumers, here is the electronic link to the ODR Platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT
ART. 18. – AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS OF SALE
18.1. The Seller reserves the right to amend, supplement, or modify these General Terms and Conditions of Sale. Such variations will be available on the Website and shall be effective for purchases made from the moment of their publication. These amendments and supplements shall not affect Contracts already executed and currently being executed.
ART. 19. – FINAL PROVISIONS
19.1. The Rights and obligations arising from these General Terms and Conditions of Sale and the related Contracts may not be assigned without the prior written consent of the Seller.
19.2. Any invalidity, in whole or in part, of individual provisions of these General Terms and Conditions of Sale shall not affect the validity of the remaining provisions.
19.3. The rights or remedies provided to the Seller by these General Terms and Conditions of Sale shall not prejudice any other right or remedy provided by applicable law.
19.4. Any delayed or omitted exercise by Zafferano of its contractually envisaged rights does not constitute a waiver or loss of such right.
19.5. These General Terms and Conditions of Sale are drafted in both Italian and English languages. In case of any doubts as to their interpretations, the Italian version shall prevail.
19.6. This version no. 1 of the General Conditions of Sales shall come into effect on the 5th of June 2025 and replace and supersede any previous versions thereof.